The enterprise gorilla for $2M+ contractors — powerful, but overkill for small operators.
No credit card. No commitment. Early access launching Q3 2026.
$245–$500+/user/mo with $5K–$50K implementation, annual contracts only, and pricing that requires a sales call.
No platform fee on payments — bring your own processor and keep your current rates.
The most common complaints from real ServiceTitan users across G2, Capterra, BBB, and Trustpilot.
A documented case saw a bill jump from ~$3K to ~$10K/mo; the BBB has a $22,000+ Marketing Pro billing-error complaint on record.
Implementation takes 3–12 months and a dedicated admin to run it effectively.
No month-to-month — operators are trapped even when the software isn't working for them.
Baked into renewals, so the cost only climbs once you're locked in.
Marketing Pro $500–$1,500/mo, Phones Pro $300–$800/mo, Pricebook Pro $200–$500/mo.
Too complex, too expensive, too much infrastructure to maintain for a small operator.
Where FieldOS pulls ahead for owner-operators and small crews.
FieldOS Business is $199/mo flat — ServiceTitan starts around $2,450–$4,000/mo for a 10-tech team in base fees alone.
No implementation fee and same-day setup vs. ServiceTitan's $5K–$50K, 3–12 month onboarding.
Month-to-month, cancel anytime — ServiceTitan requires annual contracts with built-in 5–15% increases.
Transparent four-tier pricing you can read on the site — ServiceTitan won't quote you without a sales call.
One subscription replaces your entire tool stack. Start free and upgrade only when the next pain point hits.
Start free — no credit card required.
| Features |
Free
$0
|
Starter
$29/mo
|
Pro
$79/mo
|
Business
$199/mo
|
|---|---|---|---|---|
| Technicians | 1 | 1 | Up to 5 | Unlimited |
| Job creation & scheduling | ✓ | ✓ | ✓ | ✓ |
| Customer records | ✓ | ✓ | ✓ | ✓ |
| Service history | ✓ | ✓ | ✓ | ✓ |
| Estimates & quotes | ✓ | ✓ | ✓ | ✓ |
| Invoicing | ✓ | ✓ | ✓ | ✓ |
| Manual dispatch | ✓ | ✓ | ✓ | ✓ |
| API access | ✓ | ✓ | ✓ | ✓ |
| Missed-call text-back | — | — | ✓ | ✓ |
| AI lead assistant (qualifies leads) | — | — | ✓ | ✓ |
| Automatic quote follow-up | — | — | ✓ | ✓ |
| AI voice receptionist | — | — | — | ✓ |
| Bring Your Own AI | — | ✓ | ✓ | ✓ |
| Online payments | — | ✓ | ✓ | ✓ |
| Automated reminders | — | ✓ | ✓ | ✓ |
| Two-way SMS | — | — | ✓ | ✓ |
| Smart routing | — | — | ✓ | ✓ |
| Advanced reporting | — | — | — | ✓ |
| Multi-location support | — | — | — | ✓ |
| Custom branding | — | — | — | ✓ |
| Priority support | — | — | — | ✓ |
No platform fees on payments. FieldOS connects to your existing payment provider, so you keep your current processing rates. No hidden fees. Cancel anytime.